Tech Mahindra Mega Walk-In Drive in Hyderabad (Bahadurpally) — Service Desk Technical Support (International Voice) | 0–5 Years
If you’ve been hunting for a voice technical support job in Hyderabad and you’re tired of waiting for callbacks, this walk-in might be the shortcut you need.
Tech Mahindra is running a Mega Walk-In Drive in Hyderabad (Bahadurpally) for Service Desk / Technical Support (International Voice) profiles. They’re open to freshers and experienced candidates (0–5 years)—but the catch is, it’s specifically for people with international voice technical support experience (as mentioned in the requirements), and they want immediate joiners. So if you’re ready to start soon and you’re comfortable with calls + troubleshooting, it’s worth showing up.
Image source: Wikimedia Commons Source
Job Overview (Quick Table)
| Detail | Info |
|---|---|
| Company | Tech Mahindra |
| Role | Service Desk Technical Support (Voice / Blended) – International Voice |
| Experience | 0–5 years |
| Salary | ₹3 – 5.5 LPA |
| Job Location | Hyderabad (Bahadurpally) |
| Walk-in Dates | 2nd March – 6th March |
| Walk-in Time | 10:00 AM – 1:00 PM |
| Venue | Tech Mahindra, Gate No: 1, Bahadurpally, Hyderabad |
| Openings | 20 |
| Shift | Rotational shifts (24/7), includes night shifts |
| Work Mode | Work From Office (WFO) |
| Contact | Erwin |
| Education | Any Graduate (UG) |
Walk-In Details: Date, Time & Venue (Don’t Miss This)
Dates & Time
- 2nd March to 6th March
- 10:00 AM to 1:00 PM
Venue (Bahadurpally, Hyderabad)
The walk-in location is Tech Mahindra, Gate No: 1, Bahadurpally, Hyderabad.
Tech Mahindra also lists a Technology Centre – Bahadurpally under its official contact locations, which helps confirm the Bahadurpally campus presence. Source
Point to remember: Walk-ins get crowded fast. If you can, reach early—especially if you want the best shot at finishing all rounds within the time window.
About Tech Mahindra (Quick Snapshot)
Tech Mahindra presents itself as a global consulting services and systems integrator, operating across multiple countries and delivering digital transformation and technology services at scale. Source
That matters because service desk roles in companies like this often come with structured processes (think ticketing tools, ITIL flow, documentation standards) and steady learning if you stick around.
What This Role Is Really About (International Voice Tech Support)
This is not just “customer support.” It’s a technical support / service desk role where you’re expected to listen, troubleshoot, explain clearly, and keep the customer calm—sometimes at 2 AM.
Key Responsibilities
You’ll be doing things like:
- Responding to customer queries via calls
- Troubleshooting and resolving basic technical issues
- Maintaining incident documentation properly
- Focusing on quick resolution and customer satisfaction
They also mention knowledge of ITIL processes and strong voice communication as key expectations.
Who Can Apply? (Eligibility + Requirements)
Here’s the eligibility in a simple, no-confusion way.
You’re a fit if you have:
- 0–5 years experience (freshers + experienced mentioned)
- Experience in technical support (international voice) specifically (as the requirement states)
- Excellent communication in English (this is voice—your English matters)
- Basic understanding of common technical issues (system, network basics, troubleshooting mindset)
- Comfort working in rotational shifts / night shifts (24/7)
- Willingness for work from office in Bahadurpally, Hyderabad
- Ability to join immediately
Education
- Any graduate (UG) is eligible.
Pay Range, Growth & Perks
The listed compensation range is ₹3 LPA to ₹5.5 LPA, depending on your experience and interview performance.
They also highlight:
- Training and career growth opportunities
- A friendly work environment
If you’re trying to build a long-term path in IT support/service desk, training + process exposure (like ITIL) can genuinely help.
Skills That Can Help You Crack This Walk-In
You don’t need to sound “fancy.” You need to sound clear, confident, and helpful.
A few skills that can make you stand out:
- Speaking in English with clarity (pace + pronunciation + confidence)
- Knowing the basics of troubleshooting (ask the right questions first)
- Understanding ticket lifecycle / ITIL basics (incident, priority, SLA—at least the fundamentals)
- Keeping calm with customers who are frustrated
- Writing quick, clean notes (documentation is part of the job)
Quick Walk-In Prep (Do This Before You Go)
You’ll thank yourself later.
Bring:
- 2–3 copies of your updated resume
- Any ID proof
- Basic interview readiness (especially on “tell me about yourself” + troubleshooting scenarios)
Small but powerful tip: prepare 2–3 examples where you handled a tough customer or fixed a technical issue quickly. Voice support interviews love real stories.
Conclusion: Worth Attending?
If you’re actively looking for Service Desk / Technical Support (International Voice) jobs in Hyderabad, and you’re okay with WFO + rotational/night shifts, this Tech Mahindra Mega Walk-In Drive at Bahadurpally is a strong option—especially with 20 openings and a salary range of 3 to 5.5 LPA.
Call to Action
Planning to go? Don’t overthink it—update your resume today and show up early between 2nd March and 6th March (10 AM – 1 PM) at Tech Mahindra, Gate No. 1, Bahadurpally, Hyderabad.
If you want, paste your resume summary (without phone/email) and I’ll rewrite it in a more interview-friendly way for Service Desk Technical Support (International Voice) roles.
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