Tech Mahindra Walk-in Drive in Hyderabad 2026 | Customer Service Specialist Hiring for International Voice Process
If you are searching for BPO jobs in Hyderabad with a reputed company, here’s some good news. Tech Mahindra has officially announced a walk-in drive for the role of Customer Service Specialist in Hyderabad. This hiring is mainly for candidates who already have experience in international voice process roles and are looking for better career opportunities in the customer support industry.
The company is planning bulk hiring, with around 100 openings currently available. Candidates with strong communication skills and at least one year of international voice experience can directly attend the walk-in interview at the Hyderabad office.
For many job seekers in the BPO sector, getting an opportunity with a company like Tech Mahindra is considered a good career move. The company offers a structured work environment, exposure to international clients, and stable growth opportunities for experienced candidates.
If you are planning to switch jobs or looking for immediate joining opportunities in Hyderabad, this walk-in drive could be a great option.
Tech Mahindra Walk-in Drive 2026 – Job Overview
| Category | Details |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Customer Service Specialist |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | Voice / Blended |
| Employment Type | Full Time, Permanent |
| Experience Required | 1 – 4 Years |
| Qualification | Any Graduate / Undergraduate |
| Process Type | US Telecom Voice Process |
| Work Location | Madhapur, Hyderabad |
| Working Days | 5 Days a Week |
| Shift Type | Rotational Shifts |
| Walk-in Dates | 14 May – 30 May |
| Interview Timing | 12:00 PM – 4:00 PM |
| Openings | 100 |
| Contact Person | Hemant Rao |
| Contact Number | 8520921192 |
About Tech Mahindra
Tech Mahindra is one of the leading IT services and business process outsourcing companies in India. The company provides services across multiple industries including telecom, healthcare, banking, customer support, and digital services.
Thousands of employees work with Tech Mahindra across different cities in India and abroad. Many candidates prefer joining the company because it provides professional work exposure, career growth opportunities, and experience with international clients.
For candidates interested in voice process and customer support careers, Tech Mahindra continues to be one of the most popular hiring companies in Hyderabad.
Details About the Hiring Process
This hiring drive is specifically for the US Telecom Voice Process. Candidates selected for this role will mainly handle customer support calls and resolve customer queries professionally.
Since this is an international voice process, communication skills are extremely important. Candidates should be comfortable speaking in English and handling customer conversations confidently.
The company is currently looking for experienced candidates who can join immediately or within a short notice period.
Who Can Apply for This Role?
One of the good things about this hiring drive is that both graduates and undergraduates are eligible to apply.
However, candidates must meet the experience requirement.
Educational Qualification
Eligible candidates include:
- Any Graduate
- Undergraduate candidates
No specific degree specialization has been mentioned by the company.
Experience Required
Candidates must have:
- Minimum 1 year of international voice experience
- Experience proof available on papers
This means freshers are not eligible for this opening.
If you have worked in:
- International call centers
- US voice process
- Telecom support
- Customer support roles
- Voice process BPO jobs
then you may be a suitable candidate for this position.
Skills Required for the Job
Apart from experience, Tech Mahindra is also focusing heavily on communication skills.
Candidates should have:
- Excellent English communication skills
- Good listening skills
- Customer handling ability
- Problem-solving mindset
- Confidence while speaking
- Basic computer knowledge
In voice process jobs, communication is the biggest factor. Even experienced candidates can get rejected if communication is not clear and professional.
So candidates are advised to prepare well before attending the interview.
Job Responsibilities
Candidates selected for the Customer Service Specialist role may have responsibilities such as:
- Handling customer calls professionally
- Solving customer queries related to telecom services
- Providing accurate information to customers
- Maintaining customer satisfaction
- Escalating unresolved issues when required
- Following company communication standards
- Managing call handling efficiently
Since this is a US telecom process, candidates may need to work in rotational shifts depending on business requirements.
Work Location Details
The job location for this role is:
Madhapur, Hyderabad
The office is located in the Hi-Tech City area, which is one of the major IT and corporate hubs in Hyderabad.
Many IT companies, BPOs, and multinational companies operate from this location, making it a preferred work destination for professionals.
Walk-in Interview Address
Candidates can directly attend the walk-in interview at the following address:
Survey No. 64, Unit No.12, Plot No. 35 & 36
Hi-Tech City Layout, Jubilee Enclave,
Madhapur, Telangana – 500081
Candidates are advised to carry:
- Updated Resume
- Passport size photographs
- Government ID proof
- Experience documents if available
Walk-in Date and Timing
Interview Dates
14th May to 30th May
Interview Timing
12:00 PM to 4:00 PM
Candidates should try to reach early because walk-in interviews usually attract a large number of applicants.
Late arrivals may have to wait longer for interview rounds.
Selection Process
The hiring process includes multiple interview rounds.
HR Round
In this round, HR checks:
- Communication skills
- Experience details
- Basic confidence level
- Salary expectations
Operations Round
The operations team evaluates:
- Voice clarity
- Customer handling skills
- Process understanding
- Situation handling ability
Versant Test (B2/60)
This is a communication assessment test conducted to evaluate English proficiency.
Candidates should prepare:
- Spoken English
- Listening skills
- Pronunciation
- Grammar basics
Good communication performance can significantly improve selection chances.
Why Many Candidates Prefer Voice Process Jobs
Voice process jobs continue to provide stable employment opportunities for many graduates and experienced professionals.
Some reasons why candidates prefer these jobs:
- Quick hiring process
- Immediate joining opportunities
- Career growth in customer support industry
- Communication skill improvement
- International process exposure
- Stable monthly salary
For candidates planning long-term careers in customer support or BPO operations, companies like Tech Mahindra can offer valuable experience.
Benefits of Joining Tech Mahindra
Here are some advantages of this opportunity:
1. Reputed Company
Tech Mahindra is a well-known multinational company with strong market presence.
2. Large Hiring Drive
With around 100 openings, eligible candidates have better chances of selection.
3. Hyderabad Work Location
Madhapur is one of the top employment hubs in Hyderabad.
4. 5-Day Work Week
Many candidates prefer jobs with two weekly offs.
5. International Process Experience
Working in international voice process can help improve communication and career opportunities.
6. Immediate Joining
Candidates looking for urgent job opportunities can benefit from this hiring drive.
Tips to Crack the Interview
If you are planning to attend the interview, here are some simple tips:
- Wear formal dress
- Speak confidently in English
- Maintain good body language
- Be clear about your previous experience
- Practice common customer support questions
- Carry all necessary documents
- Reach the venue early
Small preparation can make a big difference during walk-in interviews.
Final Conclusion
Overall, the Tech Mahindra walk-in drive in Hyderabad is a very good opportunity for experienced voice process candidates. If you already have international voice experience and want to work with a reputed company, this hiring drive is definitely worth attending.
The company is offering multiple openings, a professional work environment, rotational shifts, and opportunities to work in a US telecom process.
Candidates who are serious about building a career in the BPO and customer support industry should not miss this opportunity.
Update your resume, prepare your communication skills, and attend the walk-in interview before the hiring closes.
For more latest job updates, Hyderabad walk-in drives, BPO jobs, and private company hiring alerts, stay connected regularly.
No comments:
Post a Comment