Firstsource Mega Walk-in Drive 2026 in Bangalore | Freshers Hiring for International Voice Process | Apply Now
Are you searching for a freshers job in Bangalore? Do you want to start your career with a reputed company in the customer support and BPO industry? If yes, then this latest hiring update could be exactly what you're looking for.
Firstsource Solutions Limited has announced a Mega Walk-in Drive for the International Voice Process role in Bangalore. This recruitment drive is open for both freshers and experienced candidates, making it an excellent opportunity for job seekers who want to build a stable and rewarding career in customer service.
The company is looking to fill multiple positions and is inviting eligible candidates to attend the walk-in interview directly at its Bangalore office. If you have completed your SSLC or HSC and possess basic communication skills, you can apply for this opportunity.
Let's explore all the important details, eligibility criteria, job responsibilities, walk-in venue information, and reasons why this hiring drive could be a great career move.
Firstsource Recruitment 2026 – Job Overview
| Particulars | Details |
|---|---|
| Company Name | Firstsource Solutions Limited |
| Job Role | International Voice Process |
| Job Type | Full-Time, Permanent |
| Experience Required | 0–5 Years |
| Qualification | SSLC / 10th Pass / HSC / 12th Pass |
| Salary Package | Up to ₹3 LPA |
| Job Location | Bangalore |
| Walk-in Dates | 9th June to 11th June |
| Walk-in Time | 11:30 AM to 1:00 PM |
About Firstsource
Firstsource Solutions Limited is one of India's leading business process management companies. The company is part of the RP-Sanjiv Goenka Group and serves clients across multiple industries, including healthcare, banking, financial services, retail, communications, media, and technology.
Over the years, Firstsource has built a strong reputation for delivering high-quality customer experience solutions to global clients. Working with Firstsource can provide valuable exposure to international business processes and customer support operations.
For freshers, joining a well-established organization like Firstsource can be a great way to gain industry experience, improve communication skills, and build a strong professional foundation.
Why This Hiring Drive Is Good for Freshers
Finding the first job can often be challenging, especially for candidates with little or no work experience. One of the biggest advantages of this walk-in drive is that Firstsource is actively hiring freshers.
Unlike many companies that require prior experience, this opportunity allows candidates to enter the workforce and learn valuable professional skills while earning a competitive salary.
Some key benefits include:
- Opportunity to work with international customers
- Professional work environment
- Career growth opportunities
- Communication skill development
- Exposure to global business processes
- Stable full-time employment
- Experience with a reputed organization
If you are looking to gain real-world work experience, this role can serve as an excellent starting point.
Job Role: International Voice Process
The International Voice Process role involves interacting with customers over phone calls and assisting them with various concerns, questions, and service-related requests.
Employees in this role act as the first point of contact between customers and the company. Therefore, good communication skills and a customer-friendly attitude are important.
This role is ideal for candidates who enjoy speaking with people, solving problems, and providing customer support.
Roles and Responsibilities
Candidates selected for the International Voice Process position will be responsible for handling customer interactions professionally and efficiently.
Key responsibilities include:
Handling Customer Calls
Employees will manage inbound and outbound calls from international customers. They will listen carefully to customer concerns and provide suitable solutions.
Resolving Customer Queries
Customers may contact the support team regarding various issues. The selected candidate must understand the problem and provide accurate assistance.
Providing Excellent Customer Service
Maintaining customer satisfaction is one of the most important aspects of this role. Candidates must communicate politely and professionally at all times.
Escalating Complex Issues
Certain customer concerns may require specialized assistance. In such cases, employees must escalate issues to the appropriate department.
Maintaining Records
Accurate documentation of customer interactions, complaints, and resolutions is required to ensure smooth business operations.
Meeting Quality Standards
Employees are expected to follow company guidelines and maintain service quality while handling customer interactions.
Eligibility Criteria
Before attending the walk-in interview, candidates should carefully review the eligibility requirements.
Educational Qualification
Eligible candidates include:
- SSLC (10th Pass)
- HSC (12th Pass)
Graduation is not mandatory for this position.
Experience
- Freshers can apply
- Experienced candidates with up to 5 years of experience are also eligible
Communication Skills
Candidates should possess:
- Basic English communication skills
- Clear verbal communication
- Good listening skills
- Positive customer service attitude
Shift Flexibility
Applicants must be willing to work in rotational shifts, including night shifts, as the process operates 24/7.
Who Is Not Eligible?
Candidates belonging to the following categories are not eligible for this hiring drive:
- BE Freshers
- BTech Freshers
- BSc Freshers
- Postgraduate Freshers
Additionally, candidates who attended a Firstsource interview within the last 30 days are not eligible to participate in this walk-in drive.
Salary and Benefits
The company offers a salary package of up to ₹3 LPA depending on candidate performance, communication skills, and overall suitability for the role.
Along with salary, employees may receive benefits such as:
- Professional training
- Career advancement opportunities
- Corporate work environment
- Skill development programs
- Exposure to international customer support operations
Walk-in Interview Details
Candidates interested in applying should visit the venue directly during the specified dates and timings.
Walk-in Dates
9th June to 11th June
Walk-in Timing
11:30 AM to 1:00 PM
Walk-in Venue Address
Firstsource Solutions Limited
Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brigade Properties Private Limited, Brookefields, Kundalahalli, Whitefield, Marathahalli, Bengaluru, Karnataka – 560037
Candidates are advised to arrive early to avoid last-minute delays and complete the interview process smoothly.
Documents Required
Before attending the interview, make sure you carry:
- Original Government ID Proof
- Updated Resume
- Passport Size Photographs
- Educational Certificates
- Experience Documents (if applicable)
Carrying all required documents can help avoid unnecessary delays during verification.
Tips to Crack the Interview
If you are planning to attend the Firstsource walk-in drive, consider the following tips:
- Dress professionally
- Practice basic English communication
- Introduce yourself confidently
- Be polite and maintain a positive attitude
- Learn basic customer service concepts
- Reach the venue before the reporting time
- Carry all necessary documents
Confidence and communication skills often play a significant role in voice process interviews.
Why You Should Apply Now
With 50 openings available, this hiring drive presents a valuable opportunity for candidates looking to begin or advance their careers in customer support.
The company is accepting freshers, does not require graduation, and provides an opportunity to work in an international process environment. For many job seekers, this could be the stepping stone to long-term career growth in the BPO industry.
Final Verdict
The Firstsource Mega Walk-in Drive 2026 in Bangalore is an excellent opportunity for freshers and experienced candidates seeking jobs in customer support and international voice processes. With attractive career prospects, multiple openings, and a simple walk-in selection process, interested candidates should make the most of this recruitment drive.
If you meet the eligibility criteria, prepare your documents, polish your communication skills, and attend the interview between 9th June and 11th June from 11:30 AM to 1:00 PM.
Don't miss this opportunity to kickstart your career with Firstsource and take your first step toward a successful professional journey.
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