Firstsource Walk-in Drive 2026 in Hyderabad | Accounts Receivable (AR) Caller Jobs | Apply Now
Are you searching for the latest US Healthcare jobs in Hyderabad? Do you have experience in Accounts Receivable (AR), Denial Management, Insurance Follow-up, or Medical Billing? If yes, here's an excellent opportunity to advance your career.
Firstsource, one of the leading Business Process Management (BPM) companies, has announced a Walk-in Drive for the Accounts Receivable (AR) Caller – Denials role in Hyderabad. The company is looking for experienced professionals who have worked in the US Healthcare Revenue Cycle Management (RCM) domain and can effectively handle insurance follow-ups, denied claims, and payment resolutions.
The walk-in interviews will be conducted from 14th July to 31st July 2026 at the company's office in Nanakramguda, Hyderabad. If you're an immediate joiner or serving a short notice period, this opportunity could be the right fit for you.
This recruitment drive offers an excellent chance to work with a globally recognized organization that provides career growth, attractive employee benefits, and a performance-driven work culture.
Firstsource AR Caller Walk-in Drive 2026 – Job Overview
| Job Details | Information |
|---|---|
| Company Name | Firstsource |
| Job Role | Accounts Receivable (AR) Caller – Denials |
| Industry | BPM / BPO |
| Department | Healthcare & Life Sciences |
| Employment Type | Full-Time, Permanent |
| Job Category | Medical Billing / Health Informatics |
| Location | Nanakramguda, Hyderabad |
| Qualification | Any Graduate |
| Experience | 1–5 Years |
| Shift | US Night Shift |
| Work Mode | Work From Office (WFO) |
| Walk-in Dates | 14th July – 31st July 2026 |
| Interview Time | 10:30 AM – 2:00 PM |
| Number of Openings | 50 |
| Salary | Not Disclosed |
| Cab Facility | One-Way Cab (Within 25 KM Radius) |
About Firstsource
Firstsource is a globally recognized Business Process Management (BPM) company that provides customer lifecycle management and business transformation services across multiple industries, including healthcare, banking, telecommunications, media, and financial services.
The company has a strong presence in India, the United States, the United Kingdom, and several other countries. Thousands of professionals work with Firstsource to deliver high-quality services for global clients.
In the healthcare sector, Firstsource specializes in Revenue Cycle Management (RCM), medical billing, insurance follow-up, claims processing, denial management, coding support, and patient account services. The company regularly hires skilled professionals who can efficiently manage healthcare billing processes while ensuring quality and compliance.
For experienced candidates in the US Healthcare domain, Firstsource provides a stable work environment, structured training programs, and excellent opportunities for long-term career growth.
Why This Walk-in Drive is Worth Attending
Many professionals in the US Healthcare industry look for organizations that provide stability, career advancement, and learning opportunities. Firstsource has built a strong reputation in the healthcare BPO industry by offering employees a supportive work environment and opportunities to develop specialized skills.
Here are some reasons why this opportunity stands out:
- Immediate hiring for experienced AR Callers
- Permanent full-time position
- Opportunity to work with a reputed multinational company
- Exposure to leading US healthcare clients
- Career growth within Revenue Cycle Management
- Attractive compensation package
- One-way cab facility for eligible employees
- Performance-driven work culture
- Opportunity to learn advanced denial management techniques
- Professional work environment with experienced healthcare teams
If you already have experience in AR Calling or Medical Billing, this role can help you move to the next level in your healthcare career.
Job Role: Accounts Receivable (AR) Caller – Denials
The Accounts Receivable (AR) Caller plays a crucial role in the Revenue Cycle Management (RCM) process. The primary responsibility of an AR Caller is to communicate with insurance companies to ensure healthcare providers receive payments for services rendered.
When insurance claims are denied, delayed, or partially paid, AR Callers investigate the issue, identify the reason for denial, and work toward resolving the claim. Their efforts directly impact the revenue generated by hospitals, clinics, and physician groups.
Since healthcare billing involves multiple insurance policies, coding standards, and reimbursement guidelines, the role requires attention to detail, analytical thinking, and effective communication skills.
Professionals working in this role contribute significantly to reducing outstanding claims and improving the financial performance of healthcare organizations.
Key Responsibilities
As an Accounts Receivable Caller at Firstsource, your day-to-day responsibilities may include:
Managing Insurance Follow-ups
One of the primary responsibilities is contacting insurance companies to follow up on pending or unpaid medical claims. Regular communication helps speed up claim processing and payment.
Handling Denied Claims
Candidates will review denied claims, identify the reason for denial, and take corrective actions to ensure successful reimbursement.
Denial Management
You'll work on different denial categories, analyze rejection reasons, prepare appeals where required, and coordinate with internal teams to resolve payment issues.
Physician Billing
The role involves handling physician billing accounts by ensuring claims are submitted correctly and payments are received within expected timelines.
Hospital Billing
Candidates with hospital billing experience will manage large-volume accounts while maintaining billing accuracy and compliance with insurance guidelines.
Payment Resolution
Investigating payment delays, correcting billing errors, resolving underpayments, and updating account information are important aspects of the job.
Documentation
Maintaining accurate records of every insurance interaction is essential for tracking claim status and ensuring compliance with healthcare regulations.
Productivity Targets
Employees are expected to meet daily productivity and quality targets while maintaining high standards of accuracy and professionalism.
Skills Required for This Role
To perform successfully as an AR Caller, candidates should possess both technical knowledge and soft skills.
Some of the most valuable skills include:
- Excellent communication skills
- Strong analytical thinking
- Knowledge of US Healthcare RCM
- Insurance Follow-up expertise
- Denial Management
- Physician Billing
- Hospital Billing
- Time management
- Problem-solving ability
- Attention to detail
- Ability to meet productivity targets
- Basic computer knowledge
- Teamwork and collaboration
- Professional email communication
- Adaptability in a fast-paced work environment
Candidates with these skills often perform well and have better opportunities for career growth within the healthcare industry.
Eligibility Criteria for Firstsource AR Caller Jobs in Hyderabad
Before attending the walk-in interview, candidates should carefully review the eligibility requirements. Since this position is designed for experienced professionals in the US Healthcare Revenue Cycle Management (RCM) domain, applicants are expected to have practical knowledge of AR calling and denial management.
To be eligible for this opportunity, candidates should meet the following criteria:
- Must be an Any Graduate from a recognized university.
- Should have 1 to 5 years of experience in US Healthcare Accounts Receivable (AR) Calling.
- Hands-on experience in Denial Management is mandatory.
- Practical knowledge of Insurance Follow-up is required.
- Experience in Physician Billing or Hospital Billing is preferred.
- Candidates who can join immediately or are serving a short notice period will be given preference.
Having relevant experience in handling denied claims and working with insurance companies will significantly improve your chances of selection.
Preferred Candidate Profile
Although the minimum requirement is one year of AR Calling experience, Firstsource is particularly looking for candidates who possess strong domain knowledge and can independently manage complex claim scenarios.
The ideal candidate should have experience working with:
Accounts Receivable (AR)
Understanding the complete AR process, including claim follow-up, payment posting coordination, and outstanding account management.
Denial Management
Knowledge of identifying denial reasons, correcting claim errors, filing appeals, and ensuring timely reimbursement.
Insurance Follow-up
Experience in communicating with insurance companies regarding pending claims, payment status, and reimbursement issues.
Physician Billing
Candidates who have handled physician practice billing and insurance verification will have an added advantage.
Hospital Billing
Experience managing hospital accounts and institutional claims is highly desirable.
Insurance Knowledge
Candidates familiar with:
- Medicare
- Medicaid
- Commercial Insurance Plans
will have better opportunities to perform successfully in the role.
Technical Skills That Can Help You Get Selected
Recruiters generally prefer candidates who already possess practical exposure to healthcare billing software and insurance workflows.
Some valuable technical skills include:
- Revenue Cycle Management (RCM)
- Accounts Receivable Process
- Claim Follow-up
- Denial Resolution
- Appeals Processing
- Insurance Verification
- Medical Billing
- Payment Analysis
- Aging Reports
- Healthcare Documentation
If you already have experience in these areas, be sure to highlight them in your resume.
Soft Skills Firstsource Looks For
Technical knowledge alone is not enough. Since AR Callers interact with insurance representatives every day, communication and problem-solving skills are equally important.
Employers usually look for candidates who have:
- Excellent verbal communication
- Active listening skills
- Confidence while speaking
- Positive attitude
- Patience
- Strong analytical thinking
- Attention to detail
- Time management
- Ability to multitask
- Teamwork
- Professional behavior
- Goal-oriented mindset
These qualities help employees perform better and achieve higher productivity scores.
Salary and Employee Benefits
The official job notification has not disclosed the salary package. However, Firstsource is known for offering competitive compensation based on a candidate's experience, skills, and interview performance.
Along with salary, employees may receive several additional benefits.
Benefits Offered
- Attractive compensation package
- Permanent employment
- Career growth opportunities
- Performance-driven work culture
- Exposure to international healthcare clients
- Learning and development opportunities
- One-way cab facility (within a 25 km radius)
- Stable night-shift operations
- Professional work environment
Candidates with strong performance records may also receive opportunities for promotions and internal role changes over time.
Documents Required for the Walk-in Interview
Candidates attending the walk-in interview should carry both original documents and photocopies wherever applicable.
Mandatory Documents
- Updated Resume
- Passport-size photographs
- Government ID Proof (Aadhaar, PAN, Passport, etc.)
- Educational Certificates
- Degree Certificates
- Previous Company Offer Letter
- Latest Salary Slips
- Experience Letter
- Relieving Letter (if available)
Having all the required documents ready will help complete the interview process smoothly.
Walk-in Interview Details
Interview Venue
Firstsource Solutions
5th Floor, Block 1
BSR Builders LLP IT SEZ
Survey No.142
Nanakramguda Village
Serilingampalle (M)
Hyderabad, Telangana – 500032
Interview Preparation Tips
Many candidates attend walk-in drives without preparing for technical questions. Spending even a few hours revising your concepts can make a big difference.
Here are some useful preparation tips:
Revise AR Calling Concepts
Be confident about:
- Insurance Follow-up
- Denial Codes
- Appeals Process
- Aging Reports
- Claim Status
- Payment Posting
- Rejections vs Denials
Know Your Previous Work
Recruiters often ask candidates to explain the projects or healthcare processes they worked on in previous companies.
Be ready to discuss:
- Daily responsibilities
- Productivity targets
- Call handling
- Claim resolution
- Insurance portals used
Practice HR Questions
Common HR questions include:
- Tell me about yourself.
- Why do you want to join Firstsource?
- Explain your current role.
- What types of denials have you handled?
- Why are you looking for a job change?
- Are you comfortable working night shifts?
Prepare concise and confident answers for these questions.
Why Immediate Joiners Are Preferred
Companies often prefer immediate joiners because ongoing healthcare projects require quick staffing. Candidates who can join immediately help organizations reduce project delays and ensure uninterrupted support for clients.
If you are currently unemployed or serving a short notice period, mention this during your interview, as it may improve your chances of selection.
Common Reasons Candidates Get Rejected
Understanding common mistakes can help you avoid them during the interview process.
Some reasons include:
- Incomplete knowledge of AR Calling
- Poor communication skills
- Lack of denial management experience
- Missing employment documents
- Unable to explain previous work experience
- Poor confidence during technical interviews
Preparing well beforehand can help you avoid these issues and create a positive impression.
Career Growth for Accounts Receivable (AR) Callers
A career in Accounts Receivable (AR) Calling offers excellent long-term growth, especially in the US Healthcare Revenue Cycle Management (RCM) industry. As healthcare organizations continue to expand, the demand for skilled AR professionals remains strong.
Many candidates begin their careers as AR Callers and gradually move into senior positions based on their performance, technical knowledge, and leadership skills.
A typical career path looks like this:
- AR Caller
- Senior AR Caller
- AR Analyst
- Team Leader
- Assistant Manager
- Operations Manager
Professionals who continuously improve their knowledge of denial management, physician billing, hospital billing, and insurance processes often have better opportunities for promotions and salary growth.
Why Choose Firstsource?
Firstsource has built a strong reputation in the Business Process Management (BPM) industry by delivering high-quality services to global clients. The company provides employees with opportunities to learn, grow, and build long-term careers.
Here are some reasons why many professionals choose Firstsource:
Global Organization
Firstsource serves clients across healthcare, banking, telecommunications, media, and financial services, giving employees exposure to international projects and industry best practices.
Career Development
The company encourages employees to develop new skills through training programs, performance feedback, and internal growth opportunities.
Stable Work Environment
Employees benefit from a structured work culture with clearly defined processes, performance expectations, and supportive leadership.
Learning Opportunities
Working on US Healthcare projects helps employees gain expertise in Revenue Cycle Management, insurance claims processing, denial management, and billing systems.
Employee Benefits
Depending on the role and location, employees may receive benefits such as transportation support, performance incentives, and opportunities for career advancement.
Tips to Increase Your Chances of Selection
If you are planning to attend the walk-in interview, keep these practical tips in mind:
Update Your Resume
Highlight your experience in:
- Accounts Receivable
- Denial Management
- Insurance Follow-up
- Physician Billing
- Hospital Billing
- Revenue Cycle Management
Include measurable achievements wherever possible, such as productivity targets, claim resolution rates, or quality scores.
Carry All Required Documents
Ensure you have:
- Updated Resume
- Educational Certificates
- Experience Letters
- Offer Letters
- Latest Payslips
- Government ID Proof
Keeping your documents organized helps speed up the verification process.
Dress Professionally
Choose formal or business casual attire. A neat appearance creates a positive first impression during the interview.
Be Prepared for Technical Questions
Review key concepts related to:
- Claim Status
- Insurance Follow-up
- Denial Codes
- Appeals
- Medicare
- Medicaid
- Commercial Insurance
- Aging Reports
Confidence in these topics can make a significant difference.
Who Should Apply?
This opportunity is ideal for candidates who:
- Have 1–5 years of experience in US Healthcare AR Calling.
- Are familiar with denial management and insurance follow-up.
- Have worked on physician or hospital billing.
- Are comfortable working in US night shifts.
- Can join immediately or within a short notice period.
- Want to grow their career in the healthcare BPO industry.
Frequently Asked Questions (FAQs)
1. What is the role offered by Firstsource?
The company is hiring for the Accounts Receivable (AR) Caller – Denials position in the US Healthcare process.
2. Where is the job location?
The position is based in Nanakramguda, Hyderabad.
3. What qualification is required?
Candidates with Any Graduate qualification can apply, provided they have the required experience.
4. How much experience is required?
Applicants should have 1 to 5 years of experience in US Healthcare Accounts Receivable (AR) Calling.
5. Is this a work-from-home job?
No. This is a Work From Office (WFO) role.
6. What shift will employees work?
Selected candidates will work in the US Night Shift.
7. Is transportation provided?
Yes. A one-way cab facility is available for employees residing within a 25 km radius of the office.
8. When is the walk-in interview?
The walk-in drive is scheduled from 14th July to 31st July 2026, between 10:30 AM and 2:00 PM.
9. Does Firstsource charge any fee for recruitment?
No. Firstsource follows a fair hiring process and does not charge candidates any fee during recruitment. Applicants should be cautious of fraudulent job offers.
Final Thoughts
If you're an experienced Accounts Receivable (AR) Caller looking for your next opportunity, this Firstsource Walk-in Drive in Hyderabad is worth considering. With openings for professionals skilled in US Healthcare Revenue Cycle Management, Denial Management, Insurance Follow-up, Physician Billing, and Hospital Billing, the company is seeking candidates who are ready to contribute from day one.
Before attending the interview, make sure your resume is updated, gather all required documents, and revise your technical knowledge. A little preparation can go a long way in making a strong impression.
Whether you're aiming for career growth, a stable work environment, or the chance to work with a leading BPM company, this walk-in drive could be the next step in your professional journey.
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