Firstsource is Hiring 110+ Freshers in Chennai – Customer Support Jobs for 2020-2025 Graduates!
Looking for your first job after graduation? Here's some exciting news for you! Firstsource Solutions is conducting a massive walk-in drive in Chennai for Customer Support Associate positions. And the best part? They're hiring 110 freshers right now!
If you're a recent graduate (2020-2025 batch) with good communication skills and you're ready to kickstart your career in the BPO industry, this could be your golden ticket. Let me walk you through everything you need to know about this opportunity.
📋 Quick Job Overview
| Job Details | Information |
|---|---|
| Company | Firstsource Solutions Limited |
| Position | Customer Support Associate (CSA) |
| Industry | BPO/ITES - Healthcare (International Non-Voice) |
| Experience Required | 0-1 years (Freshers Only) |
| Salary | ₹2-3 Lacs Per Annum |
| Location | Chennai (Navalur, OMR) |
| Openings | 110 Positions |
| Walk-in Dates | 10th March – 30th April 2025 |
| Walk-in Time | 10:30 AM – 1:30 PM (Mon-Fri) |
| Cab Facility | Yes (Up to 30 km one-way) |
Why This Job is Perfect for Fresh Graduates
Starting your career can feel overwhelming. You're probably scrolling through dozens of job portals wondering which company will actually hire you without experience. Well, Firstsource is giving you that chance.
This isn't just another BPO job. It's a role in the healthcare division, working on international non-voice processes. That means no cold calling strangers! Instead, you'll be handling customer queries through emails, chat, and other digital channels. Sounds less stressful, right?
Plus, they're offering cab facilities up to 30 km—which is a huge relief if you're worried about commuting during night shifts.
What Does a Customer Support Associate Do?
Let me break it down simply. As a Customer Support Associate at Firstsource, you'll be:
- Responding to customer queries related to healthcare services
- Handling international clients through non-voice channels (emails, chat, tickets)
- Ensuring quick and accurate resolutions to customer issues
- Maintaining records and following up on pending cases
- Working closely with your team to meet quality and productivity targets
It's all about helping people solve their problems—and getting paid for it!
Who Can Apply? (Eligibility Criteria)
Before you rush to the walk-in, make sure you tick these boxes:
✅ Educational Qualification
- Any Arts and Science UG Graduates from 2020 to 2025 batch
- Must have no backlogs or arrears
- Not eligible: B.E/B.Tech, M.B.A, or Post Graduate candidates
- Freshers only – No prior work experience required
✅ Key Skills You Need
You don't need to be a tech genius. But you do need:
- Strong communication skills (both written and verbal)
- Good listening skills (super important in customer support!)
- Decent typing speed (you'll be responding to queries digitally)
That's it. If you can talk clearly, listen carefully, and type reasonably fast, you're good to go!
Salary & Benefits: What's in It for You?
Let's talk money. Firstsource is offering a salary package of ₹2-3 Lacs per annum for this role. That's a solid starting point for freshers in Chennai.
But wait, there's more:
💼 Additional Perks
- Free cab service up to 30 km one way (doorstep pickup and drop)
- Flexible shift timings (yes, mostly night shifts, but they adjust)
- Career growth opportunities within the healthcare BPO sector
- Work in a structured corporate environment right from day one
If you're worried about transportation or late-night commutes, the cab facility is a game-changer.
Walk-In Interview Details – Don't Miss These!
Alright, here's how you can attend the walk-in interview:
📅 When to Go?
- Dates: 10th March to 30th April 2025
- Days: Monday to Friday (weekdays only)
- Time: 10:30 AM to 1:30 PM
So you have plenty of time to prepare and show up!
📍 Where to Go?
Firstsource Solutions Limited
5th Floor, ETA Techno Park, Block 4,
33 OMR Navalur, Chennai, Tamil Nadu 603103
Landmark: Near Vivira Mall
It's easy to find—just ask anyone near Navalur on OMR, and they'll guide you.
Pro tip: Mention Priyanka's name on top of your resume when you go for the interview. It helps the HR team identify you quickly!
Documents You Must Carry
Don't forget these! You'll need:
- Updated resume (with Priyanka's name mentioned on top)
- Aadhar card (original + photocopy)
- PAN card (original + photocopy)
- Educational certificates:
- 10th and 12th mark sheets
- Degree certificates (semester-wise from 1st to 6th)
- Provisional certificate
Make sure everything is neatly organized in a folder. First impressions matter!
What to Expect During the Interview?
Since it's a walk-in drive, the process is pretty straightforward:
- Registration – Submit your documents and resume
- Initial Screening – HR will check your eligibility
- Written Test – Basic aptitude and typing test
- HR Interview – Casual chat about your skills, background, and availability
- Final Selection – If you clear all rounds, you'll get an offer letter!
The whole process usually wraps up in a day or two. Just be confident, polite, and honest. They're looking for people with the right attitude, not just qualifications.
A Few Important Tips Before You Go
Here are some things to keep in mind:
- Check your eligibility carefully – Don't waste time if you don't meet the criteria
- Stay in touch with Priyanka – She's your go-to person throughout the recruitment process
- Dress professionally – Business casuals work best
- Be ready for night shifts – Flexibility is key for this role
- Beware of scams – Firstsource never charges money for recruitment. If someone asks for payment, report it immediately!
Why Work at Firstsource?
Still on the fence? Let me tell you why Firstsource is a great place to start your career.
Firstsource Solutions is a global BPO giant with a stellar reputation in the healthcare and customer support industry. With a rating of 3.5+, it's one of the most trusted names in the sector.
Here's what employees love:
- Structured training programs for freshers
- International exposure (you'll work with clients from around the world)
- Growth opportunities – Many employees move up the ladder within a year or two
- Supportive work culture – Great team environment
It's not just a job. It's a launchpad for your career.
Final Thoughts: Should You Apply?
Look, I get it. Starting your career is scary. You're probably wondering if this is the right move. But here's the truth: every successful career starts with one bold step.
Firstsource is giving you a chance to:
✅ Earn a decent salary right out of college
✅ Gain valuable work experience in a global company
✅ Build your communication and professional skills
✅ Work in a growing industry with tons of opportunities
And with 110 openings, your chances of getting selected are actually pretty high!
So what are you waiting for? Polish your resume, gather your documents, and head to the walk-in drive. This could be the opportunity you've been waiting for.
Ready to Apply? Here's What to Do Next
📌 Mark your calendar – Walk-ins start from 10th March
📌 Prepare your documents – Don't miss anything from the checklist
📌 Share this with friends – They're hiring 110 people, so spread the word!
Good luck! I hope to hear good news from you soon. Go ace that interview! 🚀
No comments:
Post a Comment