Tech Mahindra is Hiring 100 Customer Support Executives in Hyderabad – Apply Now!
Looking for a stable career in customer support with a leading IT company? Tech Mahindra is on a massive hiring spree for Customer Support Executives in Hyderabad, and this could be your chance to land a great job with attractive perks!
If you have international voice process experience and strong English communication skills, keep reading—this one's for you.
🚀 Job Overview
| Job Title | Customer Support Executive (Voice Process) |
|---|---|
| Company | Tech Mahindra |
| Experience Required | 1 - 6 years |
| Salary | ₹3.75 - 4.75 Lacs P.A. |
| Location | Hyderabad (HITEC City) |
| Openings | 100 |
| Employment Type | Full Time, Permanent |
| Work Mode | Work from Office |
| Interview Dates | 4th March - 20th March, 2025 |
| Interview Timings | 9:30 AM - 2:30 PM |
💼 What's the Role About?
This isn't your typical customer support job. Tech Mahindra is looking for experienced professionals only—no freshers for this one. You'll be handling inbound calls for an international voice process, which means you'll be assisting customers from different parts of the world.
The role requires excellent English communication, a customer-first mindset, and the ability to work in rotational shifts (including night shifts).
✅ Who Can Apply?
Before you hit that apply button, make sure you meet these requirements:
- Minimum 1 year of experience in any international voice process (inbound calling only)
- Excellent English communication skills (this is non-negotiable!)
- Comfortable working night shifts and rotational week offs
- Ready to join immediately
- Must be available for work from office at HITEC City, Hyderabad
Note: Candidates with AR Caller or Healthcare experience are not eligible for this role.
🎁 What's in It for You?
Tech Mahindra isn't just offering a job—they're offering a solid package with some sweet perks:
💰 Salary & Incentives
- Competitive salary ranging from ₹3.75 LPA to ₹4.75 LPA
- ₹20,000 loyalty bonus
- Performance-based incentives (yes, you can earn more than your CTC!)
🚖 Work-Life Balance
- 5-day work week with rotational offs
- Two-way cab facility (no more worrying about late-night commutes!)
- Rotational shifts to keep things flexible
📍 Interview Details
Tech Mahindra is conducting walk-in interviews, so if you're interested, here's where you need to be:
📅 Dates: 4th March - 20th March, 2025
⏰ Time: 9:30 AM - 2:30 PM
📍 Venue: Tech Mahindra, Survey No. 64, Unit No. 12, Plot No. 35 & 36, Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081
🔍 Selection Process
The hiring process is straightforward but thorough. Here's what to expect:
- HR Screening – Initial conversation to understand your background
- Operations Round – Assessment of your customer handling skills
- Versant Test – You need to score at least 60 to qualify
Make sure you're well-prepared for each round. Brush up on your communication skills and be ready to showcase your experience.
📝 Key Responsibilities
As a Customer Support Executive, here's what your day-to-day will look like:
- Handle inbound calls from international customers
- Provide timely and accurate solutions to customer queries
- Maintain professionalism and patience in every interaction
- Work in rotational shifts, including night shifts
- Meet performance targets and quality standards
- Collaborate with team members to ensure smooth operations
🎯 Skills That Will Help You Stand Out
While the basic requirements are clear, here are some skills that can give you an edge:
- Active listening – Understanding customer needs quickly
- Problem-solving – Thinking on your feet
- Empathy – Making customers feel heard and valued
- Multitasking – Handling calls while updating systems
- Stress management – Staying calm during high-pressure situations
📚 Educational Qualification
Tech Mahindra is flexible when it comes to education. Here's what they're looking for:
- 10+2 (12th pass)
- Graduates from any stream
- Post Graduates
So whether you've completed your graduation or not, you're still eligible as long as you have the required experience.
🏢 Why Tech Mahindra?
Tech Mahindra is one of India's leading IT services companies with a global presence. Working here means:
- Job stability – A trusted brand with consistent growth
- Career growth – Opportunities to move up the ladder
- Diverse work environment – Interact with international clients
- Learning opportunities – Enhance your communication and technical skills
With a rating of 3.4/5 based on employee reviews, Tech Mahindra offers a balanced work culture with room for professional development.
📌 Important Things to Remember
Before you head for the interview, keep these points in mind:
✔ Mention the recruiter's name (Rajkiran) on top of your resume
✔ Carry multiple copies of your updated resume
✔ Bring original ID proof and experience certificates
✔ Be prepared for immediate joining
✔ Dress professionally for the interview
✔ Practice your English communication beforehand
🚨 Apply Now – Don't Miss This Opportunity!
With 100 openings and 100+ applicants already in the race, competition is heating up. If you meet the requirements, don't wait—head to the interview location and give it your best shot.
This is a full-time, permanent role with great benefits, a supportive work environment, and the chance to work with a globally recognized company. Whether you're looking to grow in the BPO industry or seeking a stable job with good pay, this role checks all the boxes.
Final Thoughts
Tech Mahindra's customer support role is perfect for anyone with voice process experience who's ready to take their career to the next level. The combination of competitive pay, loyalty bonuses, cab facilities, and a 5-day work week makes this an opportunity worth exploring.
So polish your resume, prep your communication skills, and get ready to ace that interview. Good luck, and we hope to hear your success story soon! 🎉
Ready to apply? Don't wait—interviews are happening now!
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