Tech Mahindra Walk-In Drive 2026 for Customer Support Associate (Banking Process) in Hyderabad | Freshers & Experienced Can Apply
If you're looking for a customer support job in Hyderabad, here's an excellent opportunity that could help you build a stable and rewarding career. Tech Mahindra, one of India's leading IT services and business process management companies, has announced a Walk-In Drive for Customer Support Associate – Banking Process. The company is inviting applications from freshers and experienced candidates (0–2 years) who are passionate about customer service and have strong communication skills.
This recruitment drive offers a permanent full-time position, making it a great choice for candidates who want long-term career growth instead of temporary or contract-based jobs. Whether you have recently completed your graduation or already have some experience in the BPO industry, this walk-in drive is worth attending.
The interview process will be conducted in Hyderabad from 13 July to 24 July 2026, giving candidates multiple days to attend the recruitment drive.
If you're planning to start your career with a reputed multinational company, continue reading for complete details about eligibility, responsibilities, salary, work schedule, interview venue, required documents, and tips to increase your chances of getting selected.
Tech Mahindra Walk-In Drive 2026 – Job Overview
| Particular | Details |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Customer Support Associate – Banking Process |
| Industry | BPO / BPM |
| Job Type | Full-Time, Permanent |
| Employment Category | Voice Process |
| Experience Required | 0–2 Years |
| Salary | ₹2–3 LPA |
| Qualification | Any Graduate |
| Job Location | Hyderabad |
| Languages Required | English & Hindi (Tamil, Malayalam or Odia is an added advantage) |
| Working Days | 5 Days a Week |
| Weekly Offs | 2 Rotational Offs |
| Walk-In Dates | 13 July – 24 July 2026 |
| Walk-In Time | 9:30 AM – 5:30 PM |
About Tech Mahindra
Tech Mahindra is one of the most trusted global technology and business process service providers. The company operates in more than 90 countries and serves clients across industries such as banking, healthcare, telecommunications, insurance, manufacturing, retail, and finance.
Over the years, Tech Mahindra has earned a strong reputation for providing excellent career opportunities to fresh graduates and experienced professionals. Employees benefit from structured training programs, continuous learning opportunities, career advancement, and exposure to international business processes.
For freshers, joining Tech Mahindra is often considered an ideal way to enter the corporate world because of its supportive work culture and opportunities to learn industry-standard customer service practices.
About the Customer Support Associate Role
The Customer Support Associate position is part of the Banking Voice Process, where employees communicate directly with customers over phone calls.
As a customer support executive, your primary responsibility will be to assist customers by answering their questions, resolving issues, and ensuring that every interaction leaves a positive impression.
This role requires patience, confidence, active listening skills, and clear communication. Every customer interaction plays an important role in maintaining the company's service standards and customer satisfaction.
Freshers with good communication skills are encouraged to apply, as the company provides the necessary training after selection.
Roles and Responsibilities
Selected candidates will be expected to perform the following duties:
Answer incoming customer calls professionally.
Resolve banking-related customer queries.
Understand customer concerns carefully before providing solutions.
Deliver accurate information regarding products and services.
Maintain high standards of customer satisfaction.
Follow company policies and quality guidelines during every interaction.
Update customer records whenever required.
Stay informed about process changes and product updates.
Meet daily productivity and attendance targets.
Work effectively with team members and supervisors.
The company values employees who have a positive attitude, excellent communication skills, and a willingness to learn.
Eligibility Criteria
Candidates interested in this walk-in drive should meet the following requirements:
Educational Qualification
Any Graduate can apply.
Experience
Freshers are eligible.
Candidates with up to 2 years of experience can also apply.
Language Skills
Applicants should have:
Excellent English communication skills.
Good Hindi speaking skills.
Knowledge of Tamil, Malayalam, or Odia is an added advantage but not mandatory.
Other Skills
The ideal candidate should possess:
Strong interpersonal skills.
Good customer-handling ability.
Positive attitude.
Problem-solving mindset.
Basic computer knowledge.
Willingness to work in rotational shifts.
Salary and Benefits
The salary offered for this position ranges between ₹2 LPA and ₹3 LPA, depending on the candidate's profile and interview performance.
Apart from the salary package, employees can also enjoy several benefits, including:
Permanent employment
Career growth opportunities
Professional corporate environment
Learning and development programs
Job stability
Exposure to banking customer support processes
Opportunity to work for a globally recognized company
These benefits make Tech Mahindra an attractive employer for candidates looking to establish a long-term career.
Work Schedule
Candidates should be comfortable with the following work schedule:
Working Days
Five days per week
Weekly Offs
Two rotational weekly offs
Shift Details
Male Candidates
24×7 rotational shifts
Female Candidates
Rotational day shifts
Working Hours
Login Hours: 10 Hours 30 Minutes
Production Hours: 9 Hours 30 Minutes
Applicants should be flexible enough to work according to business requirements.
Walk-In Interview Details
Candidates can directly visit the venue during the recruitment period.
Walk-In Dates
13 July – 24 July 2026
Interview Timing
9:30 AM – 5:30 PM
Interview Venue
Tech Mahindra Ltd.
Pranava One Building, 5th Floor
Beside Erramanzil Metro Station
Hyderabad
Candidates are advised to arrive early to avoid long waiting times.
Documents to Carry
Before attending the interview, make sure you carry:
Updated Resume
Passport-size photographs
Government ID Proof
Aadhaar Card
PAN Card (if available)
Educational Certificates
Experience Certificates (if applicable)
Latest Passport Size Photos
Keeping both original documents and photocopies is always recommended.
Interview Preparation Tips
If you want to improve your chances of getting selected, keep these tips in mind:
Dress in formal attire.
Reach the venue at least 30 minutes early.
Practice introducing yourself confidently.
Revise common customer service interview questions.
Be polite and maintain eye contact during the interview.
Speak clearly and confidently in English.
Carry multiple copies of your resume.
Keep your phone on silent mode during the interview.
A positive attitude and good communication often leave a strong impression on recruiters.
Why Should You Join Tech Mahindra?
Many job seekers prefer Tech Mahindra because it offers much more than just a salary. Employees get opportunities to grow professionally while working in a structured corporate environment.
Some major reasons to join include:
Permanent job opportunity
Excellent learning environment
Opportunity for internal promotions
Friendly work culture
Skill development programs
Experience with international business processes
Strong company reputation
Career stability
For fresh graduates, this can be an ideal first step toward building a successful career in customer support or the BPO industry.
Who Should Apply?
This walk-in drive is suitable for:
Fresh graduates
Job seekers looking for BPO jobs
Candidates interested in banking customer support
Experienced customer service executives
Candidates looking for permanent jobs in Hyderabad
Individuals with excellent communication skills
Frequently Asked Questions (FAQs)
Is this job open for freshers?
Yes. Freshers with good communication skills are encouraged to apply.
What is the salary offered?
The salary ranges from ₹2 LPA to ₹3 LPA depending on your profile and performance.
What is the job location?
The work location is Hyderabad.
Is this a permanent job?
Yes. It is a full-time permanent position.
What qualification is required?
Any Graduate can apply.
What languages are preferred?
English and Hindi are mandatory. Tamil, Malayalam, or Odia will be an added advantage.
Final Thoughts
The Tech Mahindra Walk-In Drive 2026 is an excellent opportunity for both freshers and experienced professionals who are looking to build a career in customer support. With a permanent role, competitive salary package, structured training, and long-term career growth, this recruitment drive offers everything a job seeker looks for in their first or next corporate job.
If you meet the eligibility criteria, don't wait until the last day. Prepare your resume, gather your documents, and attend the walk-in interview within the scheduled dates. A great opportunity like this can be the beginning of a successful professional journey.
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